Returns processing in minutes, not weeks.
MemoFlow turns wholesaler debit memos into audit-grade credit memos automatically. Catch fraudulent returns. Stop overpaying. Recover millions.
Payback recovered for clients
$46,830,621
Total debit-memo $ processed
$201,277,737
Debit memos processed
104,702
The problem
Pharma manufacturers leak $4 billion a year on returns.
Every quarter, wholesalers send manufacturers debit memos for returned product — usually as PDFs, often with errors, sometimes outright fraudulent. Most manufacturers review them by hand. The ones that don't pay full debit on every line, no questions asked.
PDFs in 8+ formats
Inmar, PharmaLink, EcoPharm, CORE Rx, Return Solutions, SMC, Bryant Ranch, plus dozens of variants. Manual review is hours per memo.
Contract pricing buried
Each line could match 1 of 12 different contract tiers depending on retailer + class of trade. Your team picks the wrong one half the time.
Fraud is invisible
Returns submitted past expiry. Same lot returned twice. Partial credits applied to wholesalers ineligible per your policy. Nobody catches it manually.
How it works
Three steps. Fully automatic.
- 1
Upload or forward
Drop a PDF in the dashboard, or have the wholesaler email it directly to your MemoFlow inbox. We extract every line item with 99% accuracy across all major processors.
- 2
Engine resolves contracts
Our 11-rule resolution engine matches each line to the right contract, applies the right handling fee per class of trade, and surfaces partials that don't qualify under your policy.
- 3
Approve in one click
Review flagged items in our Copilot panel. Approve. Send. We render the credit memo, generate an RA, and audit every dollar.
ROI calculator
What MemoFlow saves you
Most of our clients see 15–25% recovery on top of what they were paying before, plus 90% reduction in time spent reviewing memos.
FAQ
Common questions
How long does onboarding take?
From contract sheet to first credit memo: 24 hours for tenants whose wholesalers use formats we already handle. New formats: 2-3 days for parser codification.
What about my contract data and pricing?
Your contracts, member maps, and pricing live in your tenant — versioned, audited, encrypted. We never share data across tenants.
What if a memo has lines we can't process?
We flag them for human review. Engine is 100% transparent — every decision shows the trace and the contract it matched. No black box.
What does a credit memo look like?
Branded for your manufacturer, with line-by-line decisions, contract trace, and audit-ready format. PDF + Excel exports.
Stop overpaying on returns.
Book a 30-minute demo. We'll process one of your real debit memos live and show you what you've been missing.
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