Skip to content
Trusted by 23 pharma manufacturers and counting

Returns processing in
minutes, not weeks.

MemoFlow ingests every debit memo from every wholesaler, reconciles it against your contracts in seconds, blocks the fraudulent ones, and recovers what’s actually owed — with a defensible audit trail finance can sign.

Payback recovered for clients
$42,000,000.00
+25 $/min· live across 23 client tenants
Total debit $ processed
$180,000,000.00
+111 $/min· live across 23 client tenants
Debit memos processed
84,000
+31/hr· live across 23 client tenants
MemoFlow
Operations
Overview
Processing queue42
All memos
Analytics
Trust
Audit log
Team & access
Operations / Overview
Live · 23 tenants

Recovered for clients $42,000,000

Memos processed
84,000
+12.4%
Avg cycle time
3m 42s
−87%
Fraud blocked
$1.2M
94 hits
Auto-approved
91.4%
+4.1pt
⚠ Anomalies needing attention AI watch
Pricing mismatch · DM-48211
McKesson billed at $182.40 — contract WAC −18.5% = $165.30
Member map drift · DM-48207
Retailer DEA→340B mapping changed mid-cycle, 14 lines affected
Possible duplicate · DM-48199
Same NDC + lot from AmerisourceBergen 7 days apart
Pipeline · last 5 min
Intake
Parse
Resolve
4
Price
5
Settle
Auto-resolvedDM-48211 · 234 lines3.2s end-to-end
Fraud caught$184,302 blockedduplicate · cross-cycle
Recovered+$42,107.55contract enforced
The problem

The $4 billion leak nobody on your finance team can stop.

Every wholesaler sends a debit memo. Every memo has 200+ lines. Every line touches a contract you negotiated 18 months ago. Your team reconciles by hand — or doesn’t reconcile at all.

10–45%+
of every returns dollar leaks before it ever reaches your GL — and 60–90 days late.

That’s not a guess. We benchmark every new tenant in week one. Every one lands between 10% and over 45% of returns to pricing errors, member-map drift, duplicate memos, and disputes that never get filed. None of it is malicious. All of it compounds.

01
Pricing applied to the wrong cycle
Wholesaler bills at last quarter’s WAC. You credit at last quarter’s WAC. Contract said this quarter’s. Across 84,000 lines/yr that’s a seven-figure round-down.
02
Member-map drift
A retailer flips from a GPO to 340B mid-cycle. The wholesaler doesn’t know. Your contract didn’t fire. The credit went out anyway.
03
Duplicate & cross-cycle memos
Same NDC, same lot, two memos seven days apart from two warehouses. Your AP team can’t see across cycles. We can.
04
Disputes that age out
90-day window. Manual reconciliation takes 14. Disputes that should be filed never are. The leakage becomes permanent.
How it works

Every memo. Every line. Every cycle.

Three steps. Six seconds per memo. Defensible audit trail at every stop.

Step 01

Ingest from anywhere

EDI 812. PDF. Excel attached to a Tuesday email. SFTP. Portal scrape. We pull from the wholesalers you already work with — no IT project, no migration.

EDI 812 · McKessonOK
PDF · AmerisourceBergenOK
XLSX · CardinalOK
SFTP · Morris DicksonOK
Step 02

Reconcile against your contracts

Every line touches the right contract, the right WAC for the cycle, the right member type, the right rebate stack. Anomalies surface. Suggestions get a one-click decision.

NDC · LineBilled → Owed
00071-0156-23−$17.10
00069-2587-30match
00074-3368-13dup
234 lines · resolved in 3.2s
Step 03

Settle, dispute, or block

Approved credits flow to your GL with a complete provenance trail. Fraud and duplicates get blocked. Disputes file themselves before the 90-day window closes.

↗ Posted to GL+$42,107
⛔ Blocked−$184,302
↻ Auto-disputed$8,941
provenance: 47 events
Product tour

Watch a debit memo become
resolved in real time.

Stage 01 · Inbox

Every memo lands in one queue.

No more chasing PDFs in Outlook. Every wholesaler, every format, normalized into a single triage queue with severity, age, and recoverable dollars upfront.

Stage 02 · Reconciliation

AI-suggested decisions, line by line.

Three-pane review: source PDF on the left, parsed lines in the middle, contract math + AI suggestion on the right. Approve a 234-line memo in three minutes — every decision has provenance.

Stage 03 · Anomalies

The fraud you used to pay.

Pricing mismatches, member-map drift, duplicates, ratio outliers — surfaced before settlement, not in next year's audit. Every one is one click to block, dispute, or absorb.

Stage 04 · Settlement

Audit-ready by default.

Approved credits flow to your GL with a complete event log: who, what, when, why, and which contract clause fired. Reprocess any cycle from any point in time.

memoflow.app/inbox
Processing queue· 42 awaitingAll 42Anomaly 11Auto 23Manual 8
MemoSourceAgeLinesValueFlags
DM-48218McKesson2m234$184,302pricing · dupopen ›
DM-48217AmerisourceBergen4m89$42,107member mapopen ›
DM-48216Cardinal Health7m412$98,440reviewopen ›
DM-48215Morris Dickson11m67$22,901autoopen ›
DM-48214McKesson14m156$71,328ratio outlieropen ›
DM-48213AmerisourceBergen19m31$8,941autoopen ›
DM-48212Cardinal Health24m198$54,617pricingopen ›
memoflow.app/memos/DM-48211
DM-48218· McKesson · 234 lines2 flags
Source PDF
MCKESSONDEBIT MEMO
Memo 48218 · Cycle 26-Q1
Line 014 · NDC 00071-0156-23 · qty 47 · $182.40
Line 015 · NDC 00069-2587-30 · qty 12 · $94.20
Line 016 · NDC 00074-3368-13 · qty 8 · $248.00
Line 017 · NDC 00078-0357-15 · qty 91 · $58.10
Line 018 · NDC 00071-0156-23 · qty 23 · $182.40
… 229 more
Lines
014
Lorastatin 20mg · 30ct
00071-0156-23
$182.40$165.30
015
Vexenor 5mg · 14ct
00069-2587-30
$94.20$94.20
016
Tridemax 100mg · 60ct
00074-3368-13
$248.00BLOCK
017
Halocet 8mg · 90ct
00078-0357-15
$58.10$58.10
Inspector · line 014
✦ AI suggestion
Reprice to contract WAC ($165.30)
Contract MCKESSON-2025-Q4 — 18.5% off WAC for 340B-eligible. Wholesaler billed at last quarter’s WAC.
WAC$202.81
Contract −18.5%−$37.51
Owed$165.30
Credit owed
$42,107.55
+
Payback
−$184,302
memoflow.app/analytics/anomalies
Anomaly stream11 active · auto-classified
Pricing mismatch
6
Member map drift
2
Duplicates
2
Ratio outliers
1
!
Pricing applied to wrong cycle · 14 lines · DM-48218
Wholesaler billed at 25-Q4 WAC; contract specifies 26-Q1 WAC. $11,840 over-credit prevented.
!
Cross-cycle duplicate · NDC 00074-3368-13 · DM-48218 + DM-48201
Same NDC + lot from McKesson 7 days apart. $1,984 blocked from settling.
!
Member-map drift · DM-48217
Walgreens #4421 flipped GPO→340B mid-cycle. 6 lines need contract reroute.
!
Ratio outlier · NDC 00078-0357-15
Return-rate 3.2σ above this NDC's 12-month baseline. Flagged for review.
memoflow.app/audit/DM-48211
Audit trail · DM-4821847 events · immutable
14:02:11INTAKEMemo received via EDI 812 · McKesson SFTPsystem
14:02:12PARSEParsed 234 lines · 0 errors · checksum verifiedparser/v9.2
14:02:13RESOLVEMember map applied · 14 lines re-routed to 340B contractsystem
14:02:14PRICECycle pricing 26-Q1 enforced · 14 lines repriced (−$11,840)system
14:02:14PRICEAI suggestion: reprice line 014 to $165.30✦ copilot
14:02:18FLAGCross-cycle duplicate detected: line 016 ↔ DM-48201/line 088system
14:14:42APPROVEOperator approved 233 lines, blocked line 016sara.k@op
14:14:43POSTCredit $42,107.55 posted to GL · journal #J-2026-04201system
14:14:44DISPUTEDispute filed for line 016 against McKesson · ref D-9928system
ROI calculator

Run it on your numbers.

Conservative model. Calibrated against 23 production tenants. Adjust any input — every output recomputes live.

$250M–$1B annual returns
Annual returns volume$480.0M
$50M$3B
Debit memos / month6,200
10040k
Avg cycle time today14 days
2 days45 days
Estimated leakage today38%
5%60%
Year-one impact

+$73.2M

in recovered margin and blocked leakage. Audit-ready, by line, by cycle.

Recovered (vs today)
$67,488,000
67% lift over manual
Fraud / dup blocked
$5,760,000
caught pre-settlement
Cycle time
14d → 6m
350× faster
Hours saved
8,680
4.2 FTE
Recovery surface
$100,320,000 today● +$67,488,000 MemoFlow$14,592,000 unrecoverable
Want the full board-ready model?
Pricing

Pays for itself in cycle one.

Every engagement is priced against what we recover for you — typically a monthly fee equal to roughly 10% – 20% of projected annual savings. No per-seat license, no per-memo micro-billing.

Schedule a free savings assessment.

Send us last cycle’s debit memos. Within five business days we’ll show you exactly what MemoFlow would have blocked, disputed, and recovered — and quote a monthly fee tuned to your gross-to-net.

  • FreeHistorical-memo assessment on a sample you send us
  • QuotedMonthly fee scaled to your projected annual recovery
  • IncludedUnlimited wholesaler formats, AI copilot, SOC 2, HIPAA BAA, audit log
  • Not includedPer-seat licenses, setup fees, multi-year lock-ins
Or run the ROI calculator for a self-serve estimate first.

Stop paying for the memos you don’t owe.

Send us last cycle’s debit memos. We’ll show you what should have been blocked, what should have been disputed, and what your team has been leaving on the table — within five business days.

Run the calculator
FAQ

Questions finance always asks.

Don’t see yours? .

Most legacy vendors do scanning and OCR. We do contract reconciliation. Every line gets matched against your actual contracts at the right cycle, with the right member type, with the right rebate stack. The output isn't a spreadsheet — it's a defensible decision per line with a complete provenance trail your auditors can sign off on.